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Crowne Plaza Dubai Festival City Hotel

Crowne Plaza Dubai Festival City Hotel

$$$$|View on mapDubai, United Arab Emirates|
8.4
75 photos
Check rooms and rates
Check-in
Tue, 01 Apr
-
Check-out
Wed, 02 Apr
Rooms and Guests2 Guests, 1 room
Crowne Plaza Dubai Festival City Hotel
$$$$
Overview

Featuring a cash machine and a currency exchange, the 5-star Crowne Plaza Dubai Festival City hotel is at a distance of 1.5 km from Covent Garden Market. Situated in the very heart of Dubai, the hotel provides 316 rooms with views of the lake along with a steam room, a Jacuzzi, and a sauna.

Location

This non-smoking property is located in a shopping area of Dubai, next to palm trees. Dubai Creek Golf & Yacht Club is a 10-minute ride from the Crowne Plaza Dubai Festival City and Dubai airport is 20 km away. Deira Clocktower is 10 minutes by car from the luxurious accommodation.

There is Dubai festival city IKEA bus stop not so far from Crowne Plaza Dubai Festival City hotel.

Rooms

In terms of safety, the smoke-free rooms are equipped with a safe and smoke detectors. A flat-screen TV with satellite channels along with a mini-fridge-bar are available. They have a spacious interior. Providing a sauna and a Jacuzzi, the bathrooms also have bathrobes.

Eat & Drink

This luxury hotel offers on-site breakfast in the restaurant. The accommodation has Skyline restaurant with a spacious terrace, as well as international cuisine. The poolside bar is ideal for a relaxing drink. There is a café serving Middle Eastern food a 19-minute walk away.

 

Leisure & Business

Guests also have access to a summer terrace and an outdoor swimming pool provided at an additional cost. An outdoor pool as well as a health club highlight the Crowne Plaza Dubai Festival City. The accommodation features a wellness centre and a spa lounge to add to a perfect stay. Business travellers will make use of a desk and a photocopy machine offered at meeting rooms and a business centre on site.

Licence number: 606747

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in public areas for free.
Other information
Breakfast
You can start your day with a full breakfast, which costs AED 112 per person per day. 
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Romanian, Chinese, Turkish, Arabic, Hindi, Bahasa Indonesian, Afrikaans, Tagalog / Filipino
Building
Year renovated:2007
Number of floors:19
Number of rooms:316
Former name
crowne plaza dubai festival city mall, an ihg hotel
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Diplomatic Suite
  • Max:
    3 persons
Standard King Room
  • Max:
    4 persons
  • Bed options:
    1 King-size bed
  • City view
  • Shower
  • Heating
One-Bedroom Suite
  • Max:
    4 persons
  • Water view
  • Shower
  • Coffee machine
Show 3 more room typesLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Valet parking

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant

Welcome drink

Snack bar

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Heated swimming pool

Sports & Fitness

  • Fitness centre
  • Golf course
  • Sports trainer

Services

  • Free shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Pool with view

Room view

  • City view
  • Lake view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Crowne Plaza Dubai Festival City Hotel

💵 Lowest room price 139 C$
📏 Distance to centre 5.9 km
🗺️ Location rating 9.0
✈️ Distance to airport 6.5 km
🧳 Nearest airport Dubai Creek SPB, DCG

Location
street view

Address
The address has been copied.
Dubai Festival City, Dubai, United Arab Emirates
Map view
Explore hotel location on the panorama
street view
Dubai Festival City, Dubai, United Arab Emirates
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Mall
Dubai Festival City
420 m
Restaurant
Hard Rock Cafe
400 m
Restaurant
Vista Bar & Terrace
70 m
Restaurant
Anise
90 m
Restaurant
Black Tap Craft Burgers & Shakes DFC
920 m
Restaurant
Fish and Company
90 m
Restaurant
Pierre's Bistro & Bar
910 m
Restaurant
The Fish House
910 m
Restaurant
Marks & Spencer Cafe
380 m

Reviews of Crowne Plaza Dubai Festival City Hotel

8.4 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location9.0
Rooms10.0
Service10.0
Dining10.0
Facilities7.2
Guest reviewsWrite a Review
  • M
    Mike
    United States
    left 5 reviews
    Wrote a review on 01 Nov
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining8.0
    10
    waterfront room
    extra spacious

    The waterfront room was spotlessly clean, beautifully designed, and had a stunning view of the boats at night. Plus, the direct access to the nearby mall was super convenient.

    Felt extremely safe, no complaint.

    CoupleStandard Room
  • D
    David
    United States
    left 11 reviews
    Wrote a review on 15 Oct
    Very good
    Recommends the hotel
    Location8.0
    Rooms6.0
    Service7.0
    Dining6.0
    7.0
    unique features
    air conditioning
    toilet facilities

    lake view, direct mall access, well-maintained facilities

    The air conditioning produced a musty smell that lingered in the room!!! A toilet trigger spray is essential, especially in the Middle East, to meet basic hygiene standards!!! Please consider improving the water quality from the air conditioning!!!

    CoupleStandard Room
  • M
    Marc
    United States
    left 10 reviews
    Wrote a review on 24 Aug
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    stunning view
    friendly staff
    great breakfast
    too bright bathroom light

    Amazing view and birthday surprise!

    I stayed here for 3 nights, and wow, the view of Dubai Creek from my room was breathtaking! The staff was super nice. I got a birthday surprise with a gift box at check-in. The breakfast spread was fantastic, but the bathroom light was a bit bright for my liking. Overall, my stay was definitely one for the books!

    CoupleStandard Room
  • R
    Robert
    United States
    left 1 review
    Wrote a review on 12 Jul
    Great
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service8.0
    Dining8.0
    8.0
    spacious rooms
    friendly staff
    inconsistent service
    pool issues

    The hotel impressed with its spacious, clean rooms and the staff's genuine friendliness. The breakfast had a great selection, although the pool service wasn't as consistent. Conveniently connected to the mall, it offered wonderful views. Minor service hiccups, but overall, it was a lovely experience.

    CoupleOne-bedroom Suite With Waterfront View
  • T
    Tim
    United States
    left 19 reviews
    Wrote a review on 09 Jul
    Great
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service8.0
    Dining8.0
    8.0
    lovely breakfast
    charming staff

    This was just an appropriate option for a swift visit in Dubai with real value for money. The breakfast was lovely, and the staff were charming. Make sure to request adjoining rooms in advance for family stays.

    Family with childrenStandard Room
  • S
    Sophia
    United States
    left 2 reviews
    Wrote a review on 14 Jun
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service9.0
    Dining8.0
    8.0
    clean room
    great location
    pool area
    shower combination

    My stay at Crowne Plaza exceeded expectations with stunning views and attentive service. While the shower/bath combination wasn't ideal for me, the location made up for it, being close to a vast shopping mall. Clean, spacious room and a great pool area added to the charm.

    SingleStandard Room
  • A
    Alan
    United States
    left 4 reviews
    Wrote a review on 08 May
    Perfect
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service10.0
    Dining9.0
    9.0
    panoramic view
    friendly staff
    infinity pool

    The panoramic view from my room was stunning, featuring the Burj Khalifa. The staff were friendly and attentive during my 6-night stay. I enjoyed the great selection of food at breakfast and dinner. The infinity pool area was also a highlight of my visit. 🌟

    Couple1 King Bed Standard Waterfront View
  • W
    William
    United States
    left 5 reviews
    Wrote a review on 28 Mar
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service10.0
    Dining9.0
    9.0
    friendly staff
    great location
    soundproofing issues
    minimal room privacy

    Exceptional Stay with Wonderful Staff

    I recently enjoyed a fabulous stay in a Standard King Room with Waterfront View. The staff were exemplary, especially the housekeepers and restaurant teams, who always greeted us warmly and ensured everything was perfect during our visit. The breakfast offered a delightful variety of options, and the hotel’s location next to the mall made it super convenient for quick outings. However, it would be beneficial for the hotel to improve the soundproofing in the rooms to enhance guest privacy.

    Family with childrenStandard King Room Waterfront View
  • W
    Wayne
    United States
    left 2 reviews
    Wrote a review on 22 Mar
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service10.0
    Dining9.0
    9.0
    clean room
    great location

    our stay at the crowne plaza was fantastic! the rooms were excellent, clean, and offered a gorgeous waterfront view. the half board option was worth it—the breakfast and dinner were delightful. the hotel is conveniently located next to a mall for quick shopping trips, and the fitness facilities kept us energized.

    just a slight issue with room placement, but overall, would recommend.

    Couple1 King Bed Standard Waterfront View
  • W
    Warren
    United States
    left 4 reviews
    Wrote a review on 16 Mar
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining8.0
    8.0
    waterfront view
    excellent breakfast
    great location

    Totally recommend for a short break

    Spacious room, excellent breakfast, great location, including a stunning waterfront view of the boats at night and easy access to the adjacent mall just a short walk away.

    Couldn't stay longer.

    CoupleStandard King Room Waterfront View
  • D
    Deborah
    United States
    left 2 reviews
    Wrote a review on 06 Mar
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service10.0
    Dining9.0
    9.0
    waterfront view
    freshly baked pastries
    incredible breakfast

    my stay was amazing! the waterfront view room was stunning, with a perfect sight of the burj khalifa and the fountain shows. the breakfast was incredible, featuring a variety of organic juices and freshly baked pastries that truly exceeded my expectations from my previous visits to other hotels in dubai.

    Couple1 King Bed Standard Waterfront View
  • K
    Ken
    United States
    left 7 reviews
    Wrote a review on 09 Feb
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service8.0
    Dining9.0
    8.0
    waterfront view
    diverse breakfast
    great location
    outdated design

    The waterfront view rooms are definitely a highlight, offering stunning night views of the boats and lights, making it hard to leave your room. Breakfast at the ground-floor restaurant features a diverse selection, from fresh juices to a live omelet station, showcasing some excellent local flavors.

    The bathroom's shutter window design feels a bit outdated, making the space less appealing than it could be. There’s a whiff of chemical from the freshly laid carpet that lingers longer than expected, though it does get some attention from housekeeping. Also, the hotel appears to be wearing a bit thin in places, hinting at the need for renovation.

    Family with childrenStandard Waterfront View
  • P
    Peter
    United States
    left 1 review
    Wrote a review on 30 Jan
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service8.0
    Dining9.0
    9.0
    elegant decor
    accessible seating
    inviting atmosphere
    luggage handling
    staff assistance

    The hotel’s lobby had an elegant decor that was both inviting and accessible. With wide walkways and comfortable seating, it was easy for me and my friends to move around and enjoy a lovely afternoon tea together.

    More help with luggage handling, please.

    Family with childrenStandard Room

FAQ about Crowne Plaza Dubai Festival City

Which landmarks should we visit during our stay at the 5-star Crowne Plaza Dubai Festival City?
Travellers enjoy visiting Rise Dubai Creek Harbour, located 5 minutes by car from the 5-star Crowne Plaza Dubai Festival City, as well as Children's City accessible with 10-minute car ride. If you are willing to explore even more landmarks in Dubai, attend Deira Clocktower located a 10-minute ride from the property.
What is the nearest airport to Crowne Plaza Dubai Festival City?
Dubai airport lies within 20 km of Crowne Plaza Dubai Festival City and is reachable with a 45-minute drive.
Should we expect an airport shuttle to bring us to the Crowne Plaza Dubai Festival City?
Bus shuttle which will take you to the Crowne Plaza Dubai Festival City with a 45-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
What are our dining options during the stay at the 5-star Crowne Plaza Dubai Festival City hotel?
Guests of the 5-star Crowne Plaza Dubai Festival City hotel can dine just outside the property in a highly rated—9/10 according to reviews—café Cafe Bateel offering Middle Eastern cuisine.
Does Crowne Plaza Dubai Festival City hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of Crowne Plaza Dubai Festival City hotel.
What is the timeframe for check-in and check-out in the Crowne Plaza Dubai Festival City hotel?
Guests of the Crowne Plaza Dubai Festival City hotel can check in from 15:00 to 23:59 and check out from 12:00.
What payment methods are available in the Crowne Plaza Dubai Festival City hotel?
At the Crowne Plaza Dubai Festival City hotel, guests can pay using American Express, Visa, and Mastercard as well as other payment methods.
What are the room types offered by the Crowne Plaza Dubai Festival City?
The Crowne Plaza Dubai Festival City provides such room types as Premium King Room, One-Bedroom King Suite, and Standard King Room.
Which facilities are included in the rooms at the Crowne Plaza Dubai Festival City hotel?
Every room at the Crowne Plaza Dubai Festival City hotel includes a flat-screen TV with satellite channels as well as a safe box for guests' security.
Does the Crowne Plaza Dubai Festival City hotel staff speak foreign languages?
Yes, the staff of the Crowne Plaza Dubai Festival City hotel can help you in Dutch, Italian, Portuguese, Czech, and Spanish.
Does the Crowne Plaza Dubai Festival City hotel provide business facilities?
Yes, the Crowne Plaza Dubai Festival City hotel comprises a conference room as well as a work desk and a xerox.
Which facilities does the Crowne Plaza Dubai Festival City provide?
The Crowne Plaza Dubai Festival City is equipped with a cash machine and currency exchange as well as a safety deposit box and 24-hour security service for safety purposes.
What are the spa options at the Crowne Plaza Dubai Festival City hotel?
At a wellness centre and a spa lounge featured at the Crowne Plaza Dubai Festival City hotel guests can receive such spa procedures as beauty treatments, body wraps, and body scrub. Additionally, a steam room, a treatment room, and a Jacuzzi are offered on-site.
Is swimming pool available at the Dubai hotel?
Yes, the Dubai hotel features an outdoor swimming pool.

Best-Rated Crowne Plaza Hotels & Resorts Hotels around Dubai

At Crowne Plaza Hotels & Resorts, guests can expect an elevated hotel experience with impeccable service and luxurious amenities. With an emphasis on business travelers, this brand caters to professionals seeking a seamless blend of work and relaxation. State-of-the-art fitness centers and world-class dining options, in addition to convenient meeting spaces, set Crowne Plaza Hotels & Resorts apart from the competition.

Check rooms and rates
Check-in
Tue, 01 Apr
-
Check-out
Wed, 02 Apr
Rooms and Guests2 Guests, 1 room